• Know and do their current ACE job better
• Understand the role of DOE/CE and to support him better.
• As a preparatory course for ACEs to assume next level position, when available.

• Role of Engineering in the Hotel
• Engineering Policies and Guidelines      
• Engineering  Operations
• Engineering  Maintenance
• Manpower Organization
• Engineering Expenses Management
• Utilities Consumption and Best Practices
• Communication Skills
• Administration
• Training and Team Building
• Management and Supervision

Full-time  employees of  Shangri-La hotels
Level  2  in the  Engineering Division ,
- Assistant Chief Engineer or Chief Engineer under a DOE
- Minimum 1-year work experience  in the sending hotel

Demonstrated above average level of performance at work and be highly recommended by his DOE/CE to attend